aciw-20210506
0000935036false00009350362021-05-062021-05-060000935036exch:XNGS2021-05-062021-05-06


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________
FORM 8-K
___________________________
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): May 6, 2021

Commission File Number 0-25346

ACI WORLDWIDE, INC.
(Exact name of registrant as specified in its charter)
Delaware47-0772104
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
600 Brickell AvenueSuite 1500, PMB #11Miami,Florida
33131
(Address of Principal Executive Offices)(Zip Code)
(305) 894-2200
(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.005 par valueACIWNasdaq Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02. Results of Operation and Financial Condition.
On May 6, 2021, ACI Worldwide, Inc. (“the Company”) issued a press release announcing its financial results for the three months ended March 31, 2021. A copy of this press release is attached hereto as Exhibit 99.1.

The foregoing information (including the exhibits hereto) is being furnished under “Item 2.02 – Results of Operations and Financial Condition” and “Item 7.01 – Regulation FD Disclosure.” Such information (including the exhibits hereto) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.

The filing of this report and the furnishing of this information pursuant to Items 2.02 and 7.01 do not mean that such information is material or that disclosure of such information is required.

Item 7.01. Regulation FD Disclosure.
See “Item 2.02 – Results of Operation and Financial Condition” above.

Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
Press Release dated May 6, 2021
Investor presentation materials dated May 6, 2021
104Cover Page Interactive Data File (embedded within the Inline XBRL document)




SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
ACI WORLDWIDE, INC.
(Registrant)
Date: May 6, 2021
By:
/s/ SCOTT W. BEHRENS
Scott W. Behrens
Executive Vice President, Chief Financial Officer, and Chief Accounting Officer
(Principal Financial Officer)


Document
Exhibit 99.1
https://cdn.kscope.io/c40cf2e9393427c66166de27abcd8e13-aciw-logo1.jpg



ACI Worldwide, Inc. Reports Financial Results for the
Quarter Ended March 31, 2021


Q1 HIGHLIGHTS

Recurring revenue of $248 million, up 1% from Q1 2020

Revenue of $285 million, down 2% from Q1 2020

Adjusted EBITDA of $45 million, up 19% from Q1 2020

Net adjusted EBITDA margin increased to 23% from 19% in Q1 2020

Cash flow from operations of $70 million, up 22% from Q1 2020

Net loss of $2 million compared to a net loss of $24 million in Q1 2020



MIAMI, FLA — May 6, 2021 — ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment solutions and software, today announced financial results for the quarter ended March 31, 2021.

“ACI’s focus on execution continues to pay off, as demonstrated by our first quarter results. Despite significant and expected pandemic-related headwinds, new contract signings, revenue and adjusted EBITDA were above our expectations in the quarter,” said Odilon Almeida, president and CEO of ACI Worldwide. “As we progress on our strategy amid an improving economic outlook, we anticipate strong second half 2021 performance which will enable us to achieve the Rule of 40 for the first year ever. We are pleased by the positive feedback we have received on our strategic initiatives from new and existing customers and are excited about our pipeline of mission-critical real-time payment solutions we are delivering globally. The implementation of our three-pillar strategy is taking hold and we remain committed to maximizing shareholder value.”

Q1 2021 FINANCIAL SUMMARY
Annual recurring revenue “ARR”’ from new sales, defined as the annual revenue expected to be generated from new accounts, new applications, and add-on sales contracts signed in the quarter was $10 million, down from $14 million in Q1 2020 as last year’s bookings had minimal impact from COVID-19 delays.

Recurring revenue was $248 million, up 1% from Q1 2020. Total revenue in the quarter was $285 million, down 2% compared to Q1 2020 primarily due to headwinds from the COVID-19 pandemic.

Adjusted EBITDA in the quarter increased 19% to $45 million compared to $38 million in Q1 2020. Net adjusted EBITDA margin increased to 23% in the quarter, compared to 19% in Q1 2020. Net loss in the quarter of $2 million improved compared to a net loss of $24 million in Q1 2020.

Merchant segment revenue grew 22% to $39 million and Merchant segment EBITDA increased 129% compared to Q1 2020. Biller segment revenue declined 2% to $151 million, while Biller segment EBITDA increased 13%. Bank segment revenue decreased 9% to $96 million primarily due to COVID-19-related delays in purchasing decisions by bank customers, and Bank segment EBITDA decreased 12%.

Cash flows from operating activities in the quarter were $70 million, up 22% from $58 million in Q1 2020. ACI ended the quarter with $185 million in cash on hand and $459 million available on our credit facility. The company paid down $25 million in debt in the quarter.




REAFFIRMING 2021 GUIDANCE
We expect COVID-19-related headwinds to persist through the first half of 2021, and for growth to accelerate to the mid-single digits in the second half of the year. For the full year 2021, we continue to expect adjusted EBITDA to be in the range of $375 million to $385 million with net adjusted EBITDA margin expansion. We expect revenue to be between $295 million and $305 million and adjusted EBITDA of $50 million to $60 million in Q2 2021.


CONFERENCE CALL TO DISCUSS FINANCIAL RESULTS
Management will host a conference call at 8:30 am ET today to discuss these results. Interested persons may access a real-time audio broadcast of the teleconference at http://investor.aciworldwide.com/ or use the following numbers for dial-in participation: US/Canada: (866) 914-7436, international: +1 (817) 385-9117. Please provide your name, the conference name ACI Worldwide, Inc. and conference code 2224449. There will be a replay of the call available for two weeks at (855) 859-2056 for US/Canada callers and +1 (404) 537-3406 for international participants.


About ACI Worldwide
ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. Customers use our proven, scalable and secure solutions to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.

© Copyright ACI Worldwide, Inc. 2021.

ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

For more information contact:

John Kraft
SVP, Head of Strategy and Finance
ACI Worldwide
239-403-4627
john.kraft@aciworldwide.com

To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction-related expenses, as well as other significant non-cash expenses such as depreciation, amortization and stock-based compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP.

We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include:

Adjusted EBITDA: net income (loss) plus income tax expense (benefit), net interest income (expense), net other income (expense), depreciation, amortization and stock-based compensation, as well as significant transaction-related expenses. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income (loss).

Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income (loss).
Diluted EPS adjusted for non-cash and significant transaction related items: diluted EPS plus tax effected significant transaction related items, amortization of acquired intangibles and software, and non-cash stock-based compensation.



Diluted EPS adjusted for non-cash and significant transaction related items should be considered in addition to, rather than as a substitute for, diluted EPS.

Recurring revenue: revenue from software as a service and platform as a service fees and maintenance fees. Recurring revenue should be considered in addition to, rather than as a substitute for, total revenue.

FORWARD-LOOKING STATEMENTS
This press release contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements in this press release include, but are not limited to, expectations regarding: (i) our expected strong second half 2021 performance which will enable us to achieve the rule of 40 for the first year ever; (ii) our excitement about our pipeline of mission-critical real-time payment solutions we are delivering globally and our commitment to maximizing shareholder value; (iii) our expectations for COVID-19-related headwinds to persist through the first half of 2021, and for growth to accelerate to the mid-single digits in the second half of the year; (iv) our expectations for full year adjusted EBITDA; and (v) our expectations for Q2 2021 revenue and adjusted EBITDA.

All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, increased competition, demand for our products, restrictions and other financial covenants in our debt agreements, consolidations and failures in the financial services industry, customer reluctance to switch to a new vendor, the accuracy of management’s backlog estimates, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, volatility and disruption of the capital and credit markets and adverse changes in the global economy, events outside of our control including natural disasters, wars, and outbreaks of disease, our ability to attract and retain senior management personnel and skilled technical employees, our existing levels of debt, potential adverse effects from the impending replacement of LIBOR, impairment of our goodwill or intangible assets, litigation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, the complexity of our products and services and the risk that they may contain hidden defects or be subjected to security breaches or viruses, compliance of our products with applicable legislation, governmental regulations and industry standards, our ability to protect customer information from security breaches or attacks, our compliance with privacy regulations, our ability to adequately defend our intellectual property, exposure to credit or operating risks arising from certain payment funding methods, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue-generating activity during the final weeks of each quarter, business interruptions or failure of our information technology and communication systems, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, exposure to unknown tax liabilities, and volatility in our stock price. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q.



ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited and in thousands)
March 31, 2021December 31, 2020
ASSETS
Current assets
Cash and cash equivalents$184,364 $165,374 
Receivables, net of allowances280,386 342,879 
Settlement assets435,066 605,008 
Prepaid expenses32,181 24,288 
Other current assets24,255 17,365 
Total current assets
956,252 1,154,914 
Noncurrent assets
Accrued receivables, net
199,590 215,772 
Property and equipment, net
62,742 64,734 
Operating lease right-of-use assets
40,548 41,243 
Software, net
190,940 196,456 
Goodwill
1,280,226 1,280,226 
Intangible assets, net
311,975 321,983 
Deferred income taxes, net
63,766 57,476 
Other noncurrent assets
54,158 54,099 
TOTAL ASSETS
$3,160,197 $3,386,903 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Accounts payable
$37,276 $41,223 
Settlement liabilities
434,520 604,096 
Employee compensation
35,486 48,560 
Current portion of long-term debt
34,294 34,265 
Deferred revenue
105,822 95,849 
Other current liabilities
68,721 81,612 
Total current liabilities
716,119 905,605 
Noncurrent liabilities
Deferred revenue31,378 33,564 
Long-term debt1,097,158 1,120,742 
Deferred income taxes, net37,956 40,504 
Operating lease liabilities37,670 39,958 
Other noncurrent liabilities42,199 39,933 
Total liabilities1,962,480 2,180,306 
Commitments and contingencies
Stockholders’ equity
Preferred stock
— — 
Common stock
702 702 
Additional paid-in capital
670,018 682,431 
Retained earnings
1,001,545 1,003,490 
Treasury stock
(378,987)(387,581)
Accumulated other comprehensive loss
(95,561)(92,445)
Total stockholders’ equity
1,197,717 1,206,597 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
$3,160,197 $3,386,903 




ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited and in thousands, except per share amounts)

Three Months Ended March 31,
20212020
Revenues
Software as a service and platform as a service
$195,746 $192,950 
License
21,202 28,129 
Maintenance
52,363 53,280 
Services
15,875 17,126 
Total revenues
285,186 291,485 
Operating expenses
Cost of revenue (1)
159,485 165,837 
Research and development
34,514 39,024 
Selling and marketing
28,138 30,083 
General and administrative
27,775 35,926 
Depreciation and amortization
31,584 31,898 
Total operating expenses
281,496 302,768 
Operating income (loss)3,690 (11,283)
Other income (expense)
Interest expense(11,475)(17,171)
Interest income2,854 2,900 
Other, net(1,382)(9,758)
Total other income (expense)(10,003)(24,029)
Loss before income taxes(6,313)(35,312)
Income tax benefit(4,368)(10,885)
Net loss$(1,945)$(24,427)
Loss per common share
Basic
$(0.02)$(0.21)
Diluted
$(0.02)$(0.21)
Weighted average common shares outstanding
Basic
117,491 116,006 
Diluted
117,491 116,006 
(1) The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.



ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited and in thousands)
Three Months Ended March 31,
20212020
Cash flows from operating activities:
Net loss$(1,945)$(24,427)
Adjustments to reconcile net loss to net cash flows from operating activities:
Depreciation
5,416 5,825 
Amortization
28,167 27,997 
Amortization of operating lease right-of-use assets
2,345 3,556 
Amortization of deferred debt issuance costs
1,182 1,212 
Deferred income taxes
(6,078)(10,413)
Stock-based compensation expense
6,703 6,950 
Other
(106)650 
Changes in operating assets and liabilities:
Receivables
76,135 48,699 
Accounts payable
(2,808)(6,087)
Accrued employee compensation
(12,725)6,985 
Deferred revenue
8,152 22,495 
Other current and noncurrent assets and liabilities
(34,315)(25,942)
Net cash flows from operating activities
70,123 57,500 
Cash flows from investing activities:
Purchases of property and equipment
(4,346)(3,597)
Purchases of software and distribution rights
(8,053)(6,541)
Net cash flows from investing activities
(12,399)(10,138)
Cash flows from financing activities:
Proceeds from issuance of common stock
1,052 947 
Proceeds from exercises of stock options
2,799 400 
Repurchase of stock-based compensation awards for tax withholdings
(14,206)(10,973)
Repurchases of common stock
— (28,881)
Proceeds from revolving credit facility
— 30,000 
Repayment of revolving credit facility
(15,000)(39,000)
Repayment of term portion of credit agreement
(9,738)(9,737)
Payments on or proceeds from other debt, net(3,600)(3,593)
Net cash flows from financing activities
(38,693)(60,837)
Effect of exchange rate fluctuations on cash
(41)11,201 
Net increase (decrease) in cash and cash equivalents18,990 (2,274)
Cash and cash equivalents, beginning of period
165,374 121,398 
Cash and cash equivalents, end of period
$184,364 $119,124 










Adjusted EBITDA (millions)Three Months Ended March 31,
20212020
Net loss$(1.9)$(24.4)
Plus:
Income tax benefit(4.4)(10.9)
Net interest expense8.6 14.3 
Net other expense1.4 9.8 
Depreciation expense5.4 5.8 
Amortization expense28.2 28.0 
Non-cash stock-based compensation expense6.7 7.0 
Adjusted EBITDA before significant transaction-related expenses$44.0 $29.6 
Significant transaction-related expenses:
Employee related actions$0.8 $8.2 
Other0.4 0.3 
Adjusted EBITDA$45.2 $38.1 
Revenue, net of interchange:
Revenue$285.2 $291.5 
Interchange87.3 88.8 
Revenue, net of interchange$197.9 $202.7 
Net Adjusted EBITDA Margin23 %19 %


Segment Information (millions)Three Months Ended March 31,
20212020
Revenue
Banks$95.9 $105.8 
Merchants38.7 31.8 
Billers150.6 153.9 
Total$285.2 $291.5 
Segment Adjusted EBITDA
Banks$37.2 $42.4 
Merchants14.7 6.4 
Billers34.0 30.2 






EPS Impact of Non-cash and Significant Transaction-related Items (millions)Three Months Ended March 31,
20212020
EPS Impact$ in Millions
(Net of Tax)
EPS Impact$ in Millions
(Net of Tax)
GAAP net loss$(0.02)$(1.9)$(0.21)$(24.4)
Adjusted for:
Significant transaction-related expenses0.01 0.9 0.06 6.8 
Amortization of acquisition-related intangibles0.06 7.0 0.06 7.1 
Amortization of acquisition-related software0.06 6.7 0.07 8.0 
Non-cash stock-based compensation0.04 5.1 0.05 5.3 
Total adjustments$0.17 $19.7 $0.24 $27.2 
Diluted EPS adjusted for non-cash and significant transaction-related items$0.15 $17.8 $0.03 $2.8 


Recurring Revenue (millions)Three Months Ended March 31,
20212020
SaaS and PaaS fees$195.7 $193.0 
Maintenance fees52.4 53.3 
Recurring Revenue$248.1 $246.3 


Annual Recurring Revenue (ARR) Bookings (millions)Three Months Ended March 31,
20212020
ARR bookings$9.7 $13.5 


aciw-20210506ex_992
Q1 2021 EARNINGS PRESENTATION ACI WORLDWIDE May 6, 2021 Exhibit 99.2


 
2 Private Securities Litigation Reform Act of 1995 Safe Harbor for Forward-Looking Statements This presentation contains forward- looking statements based on current expectations that involve a number of risks and uncertainties. The forward- looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. A discussion of these forward-looking statements and risk factors that may affect them is set forth at the end of this presentation. The Company assumes no obligation to update any forward-looking statement in this presentation, except as required by law.


 
Quarter in Review Odilon Almeida President and Chief Executive Officer 3


 
Three-Pillar Strategy for the New ACI 4 • Q1 was a strong quarter, despite COVID-19-related headwinds • Revenues and EBITDA above guidance • New Three-Pillar strategy generating results • Well positioned to accelerate revenue growth in the second half of 2021 Drive organic growth through operational discipline and a strong sales culture FIT FOR GROWTH Focus R&D on growth-rich solutions supported by innovation FOCUSED ON GROWTH Accretive M&A to drive additional growth and value creation STEP CHANGE VALUE CREATION


 
Financial Review Scott Behrens Chief Financial Officer 5


 
• Recurring revenue grew to 87% of total revenue in Q1 2021 versus 84% in Q1 2020 • Net adjusted EBITDA margin of 23%, up from 19% in Q1 2020 6 Q1 2021 Takeaways $70M Cash Flow From Operations $45M Adjusted EBITDA +22% Q1 2020 Q1 2021 +19% Q1 2020 Q1 2021 -2% $285M Revenue Q1 2020 Q1 2021 +1% $248M Recurring Revenue Q1 2020 Q1 2021


 
Margin and Cash Flow Up Materially • Net adjusted EBITDA margin of 23%, up 400 bps from 19% in Q1 2020 − Merchant segment seeing particular strength with revenue up 22% and EBITDA up 129% • Cash flow from operating activities of $70 million, up 22% compared to Q1 2020 − $112 million remaining on share repurchase authorization • Ended quarter with $185 million in cash; approximately $459 million of available credit facility • Debt balance of $1.1 billion - Paid down $25 million in debt during the quarter - Represents net debt leverage of 2.6x - Maximum net debt leverage 4.75x Reaffirming 2021 Guidance • Expect COVID-19-related headwinds to persist through the first half of 2021 and for growth to accelerate to the mid-single digits in the second half of the year • Q2 2021 revenue to be between $295 million and $305 million and adjusted EBITDA of $50 million to $60 million. • 2021 adjusted EBITDA to be in a range of $375 million to $385 million, with net adjusted EBITDA margin expansion • Expect to attain “Rule of 40” for full year 2021 7 Q1 2021 Takeaways


 


 
9 Three Months Ended March 31, Recurring Revenue (millions) 2021 2020 SaaS and PaaS fees $ 195.7 $ 193.0 Maintenance fees 52.4 53.3 Recurring Revenue $ 248.1 $ 246.3 Three Months Ended March 31, Annual Recurring Revenue (ARR) Bookings (millions) 2021 2020 ARR Bookings $ 9.7 $ 13.5 Supplemental Financial Data


 
10 Supplemental Financial Data Adjusted EBITDA (millions) Three Months Ended March 31, 2021 2020 Net loss $ (1.9) $ (24.4) Plus: Income tax benefit (4.4) (10.9) Net interest expense 8.6 14.3 Net other expense 1.4 9.8 Depreciation expense 5.4 5.8 Amortization expense 28.2 28.0 Non-cash stock-based compensation expense 6.7 7.0 Adjusted EBITDA before significant transaction-related expenses $ 44.0 $ 29.6 Significant transaction-related expenses: Employee related actions $ 0.8 $ 8.2 Other 0.4 0.3 Adjusted EBITDA $ 45.2 $ 38.1 Revenue, net of interchange Revenue $ 285.2 $ 291.5 Interchange 87.3 88.8 Revenue, net of interchange $ 197.9 $ 202.7 Net Adjusted EBITDA Margin 23 % 19 %


 
11 Segment Information (millions) Three Months Ended March 31, 2021 2020 Revenue Banks $ 95.9 $ 105.8 Merchants 38.7 31.8 Billers 150.6 153.9 Total Revenue $ 285.2 $ 291.5 Segment Adjusted EBITDA Banks $ 37.2 $ 42.4 Merchants 14.7 6.4 Billers 34.0 30.2 Supplemental Financial Data


 
12 EPS Impact of Non-cash and Significant Transaction-related Items (millions) Three Months Ended March 31, 2021 2020 EPS Impact $ in Millions (Net of Tax) EPS Impact $ in Millions (Net of Tax) GAAP net loss $ (0.02) $ (1.9) $ (0.21) $ (24.4) Adjusted for: Significant transaction-related expenses 0.01 0.9 0.06 6.8 Amortization of acquisition-related intangibles 0.06 7.0 0.06 7.1 Amortization of acquisition-related software 0.06 6.7 0.07 8.0 Non-cash stock-based compensation 0.04 5.1 0.05 5.3 Total adjustments $ 0.17 $ 19.7 $ 0.24 $ 27.2 Diluted EPS adjusted for non-cash and significant transaction- related items $ 0.15 $ 17.8 $ 0.03 $ 2.8 Supplemental Financial Data


 
13 To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction related expenses, as well as other significant non-cash expenses such as depreciation, amortization, and non-cash compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP. We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include: • Adjusted EBITDA: net income (loss) plus income tax expense (benefit), net interest income (expense), net other income (expense), depreciation, amortization, and non-cash compensation, as well as significant transaction related expenses. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income (loss). • Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income (loss). • Diluted EPS adjusted for non-cash and significant transaction related items: diluted EPS plus tax effected significant transaction related items, amortization of acquired intangibles and software, and non-cash stock-based compensation. Diluted EPS adjusted for non-cash and significant transaction related items should be considered in addition to, rather than as a substitute for, diluted EPS. • Recurring Revenue: revenue from software as a service and platform service fees and maintenance fees. Recurring revenue should be considered in addition to, rather than as a substitute for, total revenue. Non-GAAP Financial Measures


 
14 This presentation contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements in this presentation include, but are not limited to, statements regarding our new Three Pillar strategy generating results; our positioning to accelerate revenue growth in the second half of 2021; our expectations regarding COVID-19- related headwinds to persisting through the first half of 2021; our expectations for 2021 adjusted EBITDA; and our expectations for Q2 2021 revenue and adjusted EBITDA. All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, increased competition, the success of our Universal Payments strategy, demand for our products, consolidations and failures in the financial services industry, customer reluctance to switch to a new vendor, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, the complexity of our products and services and the risk that they may contain hidden defects or be subjected to security breaches or viruses, compliance of our products with applicable legislation, governmental regulations and industry standards, our compliance with privacy regulations, our ability to protect customer information from security breaches or attacks, our ability to adequately defend our intellectual property, exposure to credit or operating risks arising from certain payment funding methods, business interruptions or failure of our information technology and communication systems, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, exposure to unknown tax liabilities, adverse changes in the global economy, worldwide events outside of our control, failure to attract and retain key personnel, litigation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, impairment of our goodwill or intangible assets, restrictions and other financial covenants in our debt agreements, our existing levels of debt, replacement of LIBOR benchmark interest rate, the accuracy of management’s backlog estimates, exposure to unknown tax liabilities, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue-generating activity during the final weeks of each quarter, volatility in our stock price, and the COVID-19 pandemic. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q. Forward Looking Statements