aciw-20210805
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________
FORM 8-K
___________________________
CURRENT REPORT
Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): August 5, 2021

Commission File Number 0-25346

ACI WORLDWIDE, INC.
(Exact name of registrant as specified in its charter)
Delaware47-0772104
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
600 Brickell AvenueSuite 1500, PMB #11Miami,Florida
33131
(Address of Principal Executive Offices)(Zip Code)
(305) 894-2200
(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.005 par valueACIWNasdaq Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐



Item 2.02. Results of Operation and Financial Condition.
On August 5, 2021, ACI Worldwide, Inc. (“the Company”) issued a press release announcing its financial results for the three months ended June 30, 2021. A copy of this press release is attached hereto as Exhibit 99.1.

The foregoing information (including the exhibits hereto) is being furnished under “Item 2.02 – Results of Operations and Financial Condition” and “Item 7.01 – Regulation FD Disclosure.” Such information (including the exhibits hereto) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.

The filing of this report and the furnishing of this information pursuant to Items 2.02 and 7.01 do not mean that such information is material or that disclosure of such information is required.

Item 7.01. Regulation FD Disclosure.
See “Item 2.02 – Results of Operation and Financial Condition” above.

Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
Press Release dated August 5, 2021
Investor presentation materials dated August 5, 2021
104Cover Page Interactive Data File (embedded within the Inline XBRL document)




SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
ACI WORLDWIDE, INC.
(Registrant)
Date: August 5, 2021
By:
/s/ SCOTT W. BEHRENS
Scott W. Behrens
Executive Vice President, Chief Financial Officer, and Chief Accounting Officer
(Principal Financial Officer)


Document
Exhibit 99.1
https://cdn.kscope.io/529930ab94ecf2a9b24624f54f1fe09f-aciw-logoa.jpg


ACI Worldwide, Inc. Reports Financial Results for the
Quarter Ended June 30, 2021




Q2 HIGHLIGHTS

Recurring revenue of $250 million, up 7% from Q2 2020

Revenue of $302 million, up 1% from Q2 2020

Signed multi-year strategic alliance with Microsoft to deliver best-in-class cloud-based payment solutions

Repurchased 1 million shares and paid down $25 million in debt

Introducing 2021 revenue guidance and reaffirming 2021 adjusted EBITDA guidance




MIAMI, FLA — August 5, 2021 — ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment solutions and software, today announced financial results for the quarter ended June 30, 2021.

“We had another solid quarter, coming in at the high end of our expectations. Encouragingly, both our global sales organization and our pipeline continue to strengthen while our business becomes more predictable,” said Odilon Almeida, president and CEO of ACI Worldwide. “In the quarter, we signed a significant number of new logos and secured important strategic wins. We also signed a global alliance with Microsoft Azure, which will accelerate and expand ACI’s best-in-class cloud payment offerings. This partnership will enable stronger go-to-market cooperation between the two companies to meet the increasing demand for SaaS-based payment solutions from financial institutions. Also among the quarter’s signings was a major Real-Time payments win with the Central Bank of Indonesia, further cementing ACI’s lead in this fast-growing segment.”

Mr. Almeida concluded, “We expect to continue this momentum in the second half of 2021 and as the economic backdrop improves, plan to end the year at a significantly higher growth rate. Importantly, this will allow us to achieve the Rule of 40 in 2021 for the first year ever. I am increasingly confident that our three-pillar strategy is taking hold and we remain committed to maximizing shareholder value.”


Q2 2021 FINANCIAL SUMMARY

Recurring revenue was $250 million, up 7% from Q2 2020. Total revenue in the quarter was $302 million, up 1% compared to Q2 2020.




Recurring revenue grew in all segments compared to Q2 2020. Bank segment recurring revenue increased 2% and Bank segment adjusted EBITDA decreased 20%, versus Q2 2020. Merchant segment recurring revenue increased 5% and Merchant segment adjusted EBITDA increased 2%, versus Q2 2020. Biller segment recurring revenue grew 9% and Biller segment adjusted EBITDA increased 1%, versus Q2 2020.

Total adjusted EBITDA in the quarter was $60 million compared to $78 million in Q2 2020, largely due to the timing of non-recurring, high-margin license renewals. Net adjusted EBITDA margin was 28% in the quarter, compared to 35% in Q2 2020. Net income in the quarter of $7 million declined compared to net income of $14 million in Q2 2020.

Cash flows from operating activities in the quarter were $38 million, down from $68 million in Q2 2020. ACI ended the quarter with $146 million in cash on hand and $474 million available on our credit facility after paying down $25 million in debt in the quarter. The company repurchased 1 million shares during the quarter.

INTRODUCING 2021 REVENUE GUIDANCE; REAFFIRMING 2021 ADJUSTED EBITDA GUIDANCE
For the full year 2021, we expect revenue to be in a range of $1.335 billion to $1.345 billion and we continue to expect adjusted EBITDA to be in the range of $375 million to $385 million with net adjusted EBITDA margin expansion. We expect revenue to be between $310 million and $320 million and adjusted EBITDA of $70 million to $80 million in Q3 2021.

CONFERENCE CALL TO DISCUSS FINANCIAL RESULTS
Management will host a conference call at 8:30 am ET today to discuss these results. Interested persons may access a real-time webcast of the teleconference at http://investor.aciworldwide.com/ or use the following numbers for dial-in participation: toll-free: (888) 771-4371, toll: +1 (847) 585-4405. Please provide your name, the conference name of ACI Worldwide, Inc. and confirmation number 50201377.


About ACI Worldwide
ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. Customers use our proven, scalable and secure solutions to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.

© Copyright ACI Worldwide, Inc. 2021.

ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

For more information contact:

Investors
John Kraft
john.kraft@aciworldwide.com

Media
Dan Ring
dan.ring@aciworldwide.com





To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction-related expenses, as well as other significant non-cash expenses such as depreciation, amortization and stock-based compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP.

We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include:

Adjusted EBITDA: net income (loss) plus income tax expense (benefit), net interest income (expense), net other income (expense), depreciation, amortization and stock-based compensation, as well as significant transaction-related expenses. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income (loss).

Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income (loss).
Diluted EPS adjusted for non-cash and significant transaction related items: diluted EPS plus tax effected significant transaction related items, amortization of acquired intangibles and software, and non-cash stock-based compensation. Diluted EPS adjusted for non-cash and significant transaction related items should be considered in addition to, rather than as a substitute for, diluted EPS.

Recurring revenue: revenue from software as a service and platform as a service fees and maintenance fees. Recurring revenue should be considered in addition to, rather than as a substitute for, total revenue.

FORWARD-LOOKING STATEMENTS
This press release contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements in this press release include, but are not limited to, expectations regarding: (i) both our global sales organization and our pipeline strengthening considerably, while our business becomes more predictable, (ii) a global alliance with Microsoft Azure, which will accelerate and expand ACI’s best-in-class cloud payment offerings, (iii) continuing this momentum in the second half of 2021 and as the economic backdrop improves, plan to end the year at a significantly higher growth rate, (iv) the achievement the rule of 40 in 2021 for the first year ever, and (v) full year 2021 and Q3, 2021 financial guidance for revenue and adjusted EBITDA.

All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, the COVID-19 pandemic, increased competition, business interruptions or failure of our information technology and communication systems, may be subjected to security breaches or viruses, our ability to attract and retain senior management personnel and skilled technical employees, new members of senior management coupled with our headquarters relocation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, implementation and success of our new Three Pillar strategy, impact if we convert some or all on-premise licenses from fixed-term to subscription model, anti-takeover provisions, exposure to credit or operating risks arising from certain payment funding methods, customer reluctance to switch to a new vendor, our ability to adequately defend our intellectual property, litigation, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, adverse changes in the global economy, compliance of our products with applicable legislation, governmental regulations and industry standards, the complexity of our products and services and the risk that they may contain hidden defects, complex regulations applicable to our payments business, our compliance with privacy regulations, exposure to unknown tax liabilities, consolidations and failures in the financial services industry, volatility in our stock price, demand for our products, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, impairment of our goodwill or intangible assets, the accuracy of management’s backlog estimates, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue-generating



activity during the final weeks of each quarter, restrictions and other financial covenants in our debt agreements, our existing levels of debt, potential adverse effects from the impending replacement of LIBOR, events outside of our control including natural disasters, wars, and outbreaks of disease. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q.



ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited and in thousands)
June 30, 2021December 31, 2020
ASSETS
Current assets
Cash and cash equivalents$146,213 $165,374 
Receivables, net of allowances289,351 342,879 
Settlement assets486,983 605,008 
Prepaid expenses31,258 24,288 
Other current assets31,425 17,365 
Total current assets
985,230 1,154,914 
Noncurrent assets
Accrued receivables, net
190,399 215,772 
Property and equipment, net
61,527 64,734 
Operating lease right-of-use assets
51,511 41,243 
Software, net
180,873 196,456 
Goodwill
1,280,226 1,280,226 
Intangible assets, net
303,151 321,983 
Deferred income taxes, net
64,857 57,476 
Other noncurrent assets
57,406 54,099 
TOTAL ASSETS
$3,175,180 $3,386,903 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Accounts payable
$37,899 $41,223 
Settlement liabilities
489,302 604,096 
Employee compensation
39,894 48,560 
Current portion of long-term debt
36,067 34,265 
Deferred revenue
97,503 95,849 
Other current liabilities
65,794 81,612 
Total current liabilities
766,459 905,605 
Noncurrent liabilities
Deferred revenue32,524 33,564 
Long-term debt1,071,822 1,120,742 
Deferred income taxes, net35,208 40,504 
Operating lease liabilities48,008 39,958 
Other noncurrent liabilities42,599 39,933 
Total liabilities1,996,620 2,180,306 
Commitments and contingencies
Stockholders’ equity
Preferred stock
— — 
Common stock
702 702 
Additional paid-in capital
676,399 682,431 
Retained earnings
1,008,046 1,003,490 
Treasury stock
(412,492)(387,581)
Accumulated other comprehensive loss
(94,095)(92,445)
Total stockholders’ equity
1,178,560 1,206,597 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
$3,175,180 $3,386,903 




ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited and in thousands, except per share amounts)
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Revenues
Software as a service and platform as a service
$196,328 $180,573 $392,074 $373,523 
License
34,727 50,136 55,929 78,265 
Maintenance
53,155 52,749 105,518 106,029 
Services
17,459 16,452 33,334 33,578 
Total revenues
301,669 299,910 586,855 591,395 
Operating expenses
Cost of revenue (1)
158,614 147,346 318,099 313,183 
Research and development
35,029 35,578 69,543 74,602 
Selling and marketing
28,660 24,455 56,798 54,538 
General and administrative
31,937 29,758 59,712 65,684 
Depreciation and amortization
32,005 33,635 63,589 65,533 
Total operating expenses
286,245 270,772 567,741 573,540 
Operating income15,424 29,138 19,114 17,855 
Other income (expense)
Interest expense(11,260)(14,142)(22,735)(31,313)
Interest income2,865 2,954 5,719 5,854 
Other, net1,434 2,041 52 (7,717)
Total other income (expense)(6,961)(9,147)(16,964)(33,176)
Income (loss) before income taxes8,463 19,991 2,150 (15,321)
Income tax expense (benefit)1,962 5,916 (2,406)(4,969)
Net income (loss)$6,501 $14,075 $4,556 $(10,352)
Income (loss) per common share
Basic
$0.06 $0.12 $0.04 $(0.09)
Diluted
$0.05 $0.12 $0.04 $(0.09)
Weighted average common shares outstanding
Basic
117,718 116,033 117,605 116,019 
Diluted
119,010 117,264 118,958 116,019 
(1) The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.



ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited and in thousands)
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Cash flows from operating activities:
Net income (loss)$6,501 $14,075 $4,556 $(10,352)
Adjustments to reconcile net income (loss) to net cash flows from operating activities:
Depreciation
5,292 5,927 10,708 11,752 
Amortization
28,111 29,765 56,278 57,762 
Amortization of operating lease right-of-use assets
2,655 5,245 5,000 8,801 
Amortization of deferred debt issuance costs
1,175 1,204 2,357 2,416 
Deferred income taxes
(3,480)5,671 (9,558)(4,742)
Stock-based compensation expense
7,720 7,932 14,423 14,882 
Other
542 1,122 436 1,772 
Changes in operating assets and liabilities:
Receivables
619 (19,646)76,754 29,053 
Accounts payable
268 12,374 (2,540)6,287 
Accrued employee compensation
4,324 1,192 (8,401)8,177 
Deferred revenue
(7,855)(259)297 22,236 
Other current and noncurrent assets and liabilities
(7,779)3,427 (42,094)(22,515)
Net cash flows from operating activities
38,093 68,029 108,216 125,529 
Cash flows from investing activities:
Purchases of property and equipment
(3,729)(7,018)(8,075)(10,615)
Purchases of software and distribution rights
(7,599)(8,516)(15,652)(15,057)
Net cash flows from investing activities
(11,328)(15,534)(23,727)(25,672)
Cash flows from financing activities:
Proceeds from issuance of common stock
596 947 1,648 1,894 
Proceeds from exercises of stock options
4,245 722 7,044 1,122 
Repurchase of stock-based compensation awards for tax withholdings
(590)(151)(14,796)(11,124)
Repurchases of common stock
(39,411)— (39,411)(28,881)
Proceeds from revolving credit facility
— — — 30,000 
Repayment of revolving credit facility
(15,000)(30,000)(30,000)(69,000)
Repayment of term portion of credit agreement
(9,737)(9,738)(19,475)(19,475)
Payments on or proceeds from other debt, net(4,672)(1,093)(8,272)(4,686)
Net cash flows from financing activities
(64,569)(39,313)(103,262)(100,150)
Effect of exchange rate fluctuations on cash
(347)(3,083)(388)8,118 
Net increase (decrease) in cash and cash equivalents(38,151)10,099 (19,161)7,825 
Cash and cash equivalents, beginning of period
184,364 119,124 165,374 121,398 
Cash and cash equivalents, end of period
$146,213 $129,223 $146,213 $129,223 









Adjusted EBITDA (millions)Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Net income (loss)$6.5 $14.1 $4.6 $(10.4)
Plus:
Income tax expense (benefit)2.0 5.9 (2.4)(5.0)
Net interest expense8.4 11.2 17.0 25.5 
Net other (income) expense(1.4)(2.0)(0.1)7.7 
Depreciation expense5.3 5.9 10.7 11.8 
Amortization expense28.1 29.8 56.3 57.8 
Non-cash stock-based compensation expense7.7 7.9 14.4 14.9 
Adjusted EBITDA before significant transaction-related expenses56.6 72.8 100.5 102.3 
Significant transaction-related expenses:
Employee related actions2.9 — 3.7 8.2 
Facility closures— 1.8 — 1.8 
Other0.5 3.2 0.9 3.5 
Adjusted EBITDA$60.0 $77.8 $105.1 $115.8 
Revenue, net of interchange:
Revenue$301.7 $299.9 $586.9 $591.4 
Interchange87.5 74.8 174.8 163.6 
Revenue, net of interchange$214.2 $225.1 $412.1 $427.8 
Net Adjusted EBITDA Margin28 %35 %26 %27 %


Segment Information (millions)Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Revenue
Banks$114.1 $125.4 $210.0 $231.2 
Merchants37.4 37.3 76.1 69.1 
Billers150.2 137.2 300.8 291.1 
Total$301.7 $299.9 $586.9 $591.4 
Recurring Revenue
Banks$63.6 $62.2 $126.0 $124.8 
Merchants35.7 33.9 70.9 63.8 
Billers150.2 137.2 300.7 291.0 
Total$249.5 $233.3 $497.6 $479.6 
Segment Adjusted EBITDA
Banks$54.5 $68.4 $91.7 $110.8 
Merchants13.0 12.8 27.8 19.3 
Billers34.6 34.3 68.6 64.5 





EPS Impact of Non-cash and Significant Transaction-related Items (millions)Three Months Ended June 30,
20212020
EPS Impact$ in Millions
(Net of Tax)
EPS Impact$ in Millions
(Net of Tax)
GAAP net income$0.05 $6.5 $0.12 $14.1 
Adjusted for:
Significant transaction-related expenses0.02 2.6 0.03 3.5 
Amortization of acquisition-related intangibles0.06 7.1 0.06 7.0 
Amortization of acquisition-related software0.05 6.3 0.07 8.1 
Non-cash stock-based compensation0.05 5.9 0.05 6.0 
Total adjustments0.18 21.9 0.21 24.6 
Diluted EPS adjusted for non-cash and significant transaction-related items$0.23 $28.4 $0.33 $38.7 
EPS Impact of Non-cash and Significant Transaction-related Items (millions)Six Months Ended June 30,
20212020
EPS Impact$ in Millions
(Net of Tax)
EPS Impact$ in Millions
(Net of Tax)
GAAP net income (loss)$0.04 $4.6 $(0.09)$(10.4)
Adjusted for:
Significant transaction-related expenses0.03 3.5 0.09 10.3 
Amortization of acquisition-related intangibles0.12 14.1 0.12 14.1 
Amortization of acquisition-related software0.11 13.0 0.14 16.1 
Non-cash stock-based compensation0.09 11.0 0.10 11.3 
Total adjustments0.35 41.6 0.45 51.8 
Diluted EPS adjusted for non-cash and significant transaction-related items$0.39 $46.2 $0.36 $41.4 


Recurring Revenue (millions)Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
SaaS and PaaS fees$196.3 $180.6 $392.1 $373.5 
Maintenance fees53.2 52.7 105.5 106.0 
Recurring Revenue$249.5 $233.3 $497.6 $479.5 


Annual Recurring Revenue (ARR) Bookings (millions)Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
ARR bookings$17.6 $21.4 $27.3 $34.9 


aciw-20210805ex_992
Q2 2021 EARNINGS PRESENTATION ACI WORLDWIDE August 5, 2021 Exhibit 99.2


 
2 Private Securities Litigation Reform Act of 1995 Safe Harbor for Forward-Looking Statements This presentation contains forward- looking statements based on current expectations that involve a number of risks and uncertainties. The forward- looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. A discussion of these forward-looking statements and risk factors that may affect them is set forth at the end of this presentation. The Company assumes no obligation to update any forward-looking statement in this presentation, except as required by law.


 
Quarter in Review Odilon Almeida President and Chief Executive Officer 3


 
Three-Pillar Strategy for the New ACI 4 • Revenues and EBITDA at high end of expectations • Significantly grew sales pipeline in the quarter • Signed strategic global alliance with Microsoft • Well-positioned to accelerate revenue growth in the second half of 2021 • Expect to attain “Rule of 40” for full year 2021 Drive organic growth through operational discipline and a strong sales culture FIT FOR GROWTH Focus R&D on growth-rich solutions supported by innovation FOCUSED ON GROWTH Accretive M&A to drive additional growth and value creation STEP CHANGE VALUE CREATION


 
Microsoft Global Alliance 5 Creates Industry Leading Payments Platform in the Cloud Capitalize on Growing Global Demand Accelerates and Expands ACI’s Cloud Offerings • Multi-year global alliance offering best-in-class payments in the cloud, via Microsoft Azure • Joint go-to-market and innovation collaboration • Benefits for financial institutions include: − Accelerated path to digital transformation − Increased speed-to-market through new services


 
Financial Review Scott Behrens Chief Financial Officer 6


 
• Recurring revenue grew to 83% of total revenue in Q2 2021 versus 78% in Q2 2020 • Recurring revenue grew in all segments compared to Q2 2020 • Adjusted EBITDA decrease due to the timing of non-recurring, high-margin license renewals 7 Q2 2021 Takeaways $60M Adjusted EBITDA -23% Q2 2020 Q2 2021 +1% $302M Revenue Q2 2020 Q2 2021 +7% $250M Recurring Revenue Q2 2020 Q2 2021


 
Segment Results • Bank segment recurring revenue grew 2%, versus Q2 2020 • Merchant segment recurring revenue grew 5%, versus Q2 2020 • Biller segment recurring revenue grew 9%, versus Q2 2020 Debt and Liquidity • Ended quarter with $146 million in cash; approximately $474 million of available credit facility • Repurchased 1 million shares during the quarter • Paid down $25 million in debt during the quarter • Net debt leverage of 2.8x Introducing 2021 Revenue Guidance; Reiterating Adjusted EBITDA Guidance • 2021 revenue expected to be in a range of $1.335 billion to $1.345 billion • 2021 adjusted EBITDA expected to be in a range of $375 million to $385 million, with net adjusted EBITDA margin expansion • Q3 2021 revenue expected to be in a range of $310 million to $320 million and adjusted EBITDA in a range of $70 million to $80 million 8 Q2 2021 Takeaways


 


 
10 Segment Information (millions) Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Revenue Banks $ 114.1 $ 125.4 $ 210.0 $ 231.2 Merchants 37.4 37.3 76.1 69.1 Billers 150.2 137.2 300.8 291.1 Total Revenue $ 301.7 $ 299.9 $ 586.9 $ 591.4 Recurring Revenue Banks $ 63.6 $ 62.2 $ 126.0 $ 124.8 Merchants 35.7 33.9 70.9 63.8 Billers 150.2 137.2 300.7 291.0 Total Recurring Revenue $ 249.5 $ 233.3 $ 497.6 $ 479.6 Segment Adjusted EBITDA Banks $ 54.5 $ 68.4 $ 91.7 $ 110.8 Merchants 13.0 12.8 27.8 19.3 Billers 34.6 34.3 68.6 64.5 Supplemental Financial Data


 
11 Supplemental Financial Data Adjusted EBITDA (millions) Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Net income (loss) $ 6.5 $ 14.1 $ 4.6 $ (10.4) Plus: Income tax expense (benefit) 2.0 5.9 (2.4) (5.0) Net interest expense 8.4 11.2 17.0 25.5 Net other (income) expense (1.4) (2.0) (0.1) 7.7 Depreciation expense 5.3 5.9 10.7 11.8 Amortization expense 28.1 29.8 56.3 57.8 Non-cash stock-based compensation expense 7.7 7.9 14.4 14.9 Adjusted EBITDA before significant transaction-related expenses 56.6 72.8 100.5 102.3 Significant transaction-related expenses: Employee related 2.9 — 3.7 8.2 Facility closures — 1.8 — 1.8 Other 0.5 3.2 0.9 3.5 Adjusted EBITDA $ 60.0 $ 77.8 $ 105.1 $ 115.8 Revenue, net of interchange Revenue $ 301.7 $ 299.9 $ 586.9 $ 591.4 Interchange 87.5 74.8 174.8 163.6 Revenue, net of interchange $ 214.2 $ 225.1 $ 412.1 $ 427.8 Net Adjusted EBITDA Margin 28 % 35 % 26 % 27 %


 
12 EPS Impact of Non-cash and Significant Transaction-related Items (millions) Three Months Ended June 30, 2021 2020 EPS Impact $ in Millions (Net of Tax) EPS Impact $ in Millions (Net of Tax) GAAP net income $ 0.05 $ 6.5 $ 0.12 $ 14.1 Adjusted for: Significant transaction-related expenses 0.02 2.6 0.03 3.5 Amortization of acquisition-related intangibles 0.06 7.1 0.06 7.0 Amortization of acquisition-related software 0.05 6.3 0.07 8.1 Non-cash stock-based compensation 0.05 5.9 0.05 6.0 Total adjustments 0.18 21.9 0.21 24.6 Diluted EPS adjusted for non-cash and significant transaction- related items $ 0.23 $ 28.4 $ 0.33 $ 38.7 Supplemental Financial Data Six Months Ended June 30, 2021 2020 EPS Impact $ in Millions (Net of Tax) EPS Impact $ in Millions (Net of Tax) GAAP net income (loss) $ 0.04 $ 4.6 $ (0.09) $ (10.4) Adjusted for: Significant transaction-related expenses 0.03 3.5 0.09 10.3 Amortization of acquisition-related intangibles 0.12 14.1 0.12 14.1 Amortization of acquisition-related software 0.11 13.0 0.14 16.1 Non-cash stock-based compensation 0.09 11.0 0.10 11.3 Total adjustments 0.35 41.6 0.45 51.8 Diluted EPS adjusted for non-cash and significant transaction- related items $ 0.39 $ 46.2 $ 0.36 $ 41.4


 
13 To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction related expenses, as well as other significant non-cash expenses such as depreciation, amortization, and non-cash compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP. We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include: • Adjusted EBITDA: net income (loss) plus income tax expense (benefit), net interest income (expense), net other income (expense), depreciation, amortization, and non-cash compensation, as well as significant transaction related expenses. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income (loss). • Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income (loss). • Diluted EPS adjusted for non-cash and significant transaction related items: diluted EPS plus tax effected significant transaction related items, amortization of acquired intangibles and software, and non-cash stock-based compensation. Diluted EPS adjusted for non-cash and significant transaction related items should be considered in addition to, rather than as a substitute for, diluted EPS. • Recurring Revenue: revenue from software as a service and platform service fees and maintenance fees. Recurring revenue should be considered in addition to, rather than as a substitute for, total revenue. Non-GAAP Financial Measures


 
14 This presentation contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements in this presentation include, but are not limited to, statements regarding (i) significant growth in sales pipeline, (ii) a strategic global alliance with Microsoft, (iii) accelerating revenue growth in the second half of 2021, (iv) attainment of the “Rule of 40” for full year 2021, and (v) full year 2021 and Q3, 2021 financial guidance for revenue and adjusted EBITDA. All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, the COVID-19 pandemic, increased competition, business interruptions or failure of our information technology and communication systems, may be subjected to security breaches or viruses, our ability to attract and retain senior management personnel and skilled technical employees, new members of senior management coupled with our headquarters relocation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, implementation and success of our new Three Pillar strategy, impact if we convert some or all on-premise licenses from fixed-term to subscription model, anti-takeover provisions, exposure to credit or operating risks arising from certain payment funding methods, customer reluctance to switch to a new vendor, our ability to adequately defend our intellectual property, litigation, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, adverse changes in the global economy, compliance of our products with applicable legislation, governmental regulations and industry standards, the complexity of our products and services and the risk that they may contain hidden defects, complex regulations applicable to our payments business, our compliance with privacy regulations, exposure to unknown tax liabilities, consolidations and failures in the financial services industry, volatility in our stock price, demand for our products, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, impairment of our goodwill or intangible assets, the accuracy of management’s backlog estimates, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue- generating activity during the final weeks of each quarter, restrictions and other financial covenants in our debt agreements, our existing levels of debt, potential adverse effects from the impending replacement of LIBOR, events outside of our control including natural disasters, wars, and outbreaks of disease. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q. Forward Looking Statements