Press Release

ACI Enterprise Banker Recognized by Greenwich Benchmarking Study

April 7, 2009
ACI Enterprise Banker Recognized by Greenwich Benchmarking Study

In its comparison of online banking systems, Greenwich concluded that Enterprise Banker performs well relative to a peer group that includes the leading bank-developed and third party solutions.  Differentiating strengths include the following areas:

  • Usability/Ease of Use/Navigability/Look and Feel
  • Overall Product/Service Availability
  • Administration/Entitlements
  • Dashboard/To Do Screen
  • Security Features/User Authentication
  • Cross-Product Integration of Customer Systems/Cash Management Products/Services/Other Corporate Services
  • Payments/Receivables
  • ACH and Tax Payments
  • Information Access/Reporting
  • Trade Finance

Marc Harrison, a consultant from Greenwich Associates said, “Our Online Services Benchmarking study is highly regarded in the industry for the in-depth research and analysis that goes into the report. This year’s results show that ACI’s solutions have once again proven their strength and functionality in a highly-competitive market. Expectations from end-users of cash management technology continue to increase, and ACI continues to innovate to meet demands of its bank clients.” 

Ralph Dangelmaier, president of the Americas channel at ACI Worldwide said, “The results of this research build on our previous success in this detailed study, and demonstrate the value that we can help banks deliver to their customers. Online services are gaining in importance for businesses of all sizes, and ACI’s consistent results for both mid market and large corporates demonstrate the product’s functionality and flexibility in a cost-effective solution. Our customer base is competing with banks investing significant resources into in-house systems.” 

Greenwich Associates conducts its Online Services Benchmarking study to help participants understand the features and functionality of different products in the space, as well as how development priorities compare between vendors. In preparing this study, Greenwich spends more than 20 hours viewing and analyzing each platform using in-person reviews, online demos, user guides, marketing collateral, and subsequent parallel evaluations. 

ACI Enterprise Banker allows financial institutions across North America to uniquely package products and services for different markets — or even individual customers — from a single, flexible platform. Enterprise Banker offers a full range of functionality including balance and transaction reporting; ACH and wire transfer origination and reporting; remote check deposit; bill presentment and payment; and cash concentration.

About Greenwich Associates

Greenwich Associates is the leading international research-based consulting firm in institutional financial services. Greenwich Associates’ studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial-services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.

About ACI Worldwide

ACI Worldwide is a leading provider of electronic payments software and services to major banks, retailers and processors around the world. The company enables online payment processing, online banking, fraud prevention and detection, and back-office services. ACI solutions provide market-leading levels of reliability, manageability and scale, to more than 800 customers in 88 countries. Visit ACI Worldwide at www.aciworldwide.com.

Contact details

For more information contact:
Alynn W. Atherton
ACI Worldwide
Telephone: +1.508.424.5375
E-mail: alynn.atherton@aciworldwide.com

Investor Contacts

John Kraft, Head of Strategy & Finance
Email: john.kraft@aciworldwide.com

Global Headquarters:
ACI Worldwide
2811 Ponce de Leon Blvd, PH1
Coral Gables, FL 33134