ACI Worldwide and Arvato Financial Solutions Partner to Combat eCommerce Fraud
ACI to offer Arvato Financial Solutions’ best-in-class Manual Order Review service to all merchants globally to optimize fraud management performance
Solution is platform-agnostic and integrates seamlessly with ACI’s multi-layered fraud management platform
As part of the collaboration, ACI is offering Arvato Financial Solutions’ best-in-class Manual Order Review service to all its merchant fraud customers globally. The solution enables merchants across all sectors to further optimize their fraud management performance.
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“Our aim is to provide a seamless and scalable manual review service for our customers, as merchants often do not have a sufficient pool of skilled staff available for reviews, especially during peak trading times,” said Fabian Gloerfeld, vice president, payments intelligence,
“Manual order reviews are an important last line of defence against fraud. Even merchants with sophisticated fraud prevention solutions in place still benefit from having an individual review certain suspicious transactions,” said
Key features and benefits of the Manual Order Review solution:
- Integrates seamlessly with ACI Secure eCommerce; continuous, global, multilingual support is available to accommodate merchant needs wherever and whenever they trade
- Enables merchants to minimize risk and loss through improved accuracy and flexible resources to help prevent fraud and chargebacks, even in peak trading periods
- Reduces false positives by minimizing the volume of genuine orders that are cancelled
- Faster decisions help minimize friction in the customer experience and prevent delays in order fulfilment
- No technical integration is required, ensuring fast deployment, minimal investment and maximum ROI
About Arvato Financial Solutions
Arvato Financial Solutions provides professional financial services to renowned international brands as well as respected local businesses—allowing them to leave their credit management to a professional, so they can focus on what matters most for their business. The services center around cash flow in all segments of the customer lifecycle: from identity, fraud and credit risk management, to payment and financing services and debt collection.
The Arvato Financial Solutions team is made up of reliable experts in around 20 countries, including 7,500 IT, analytics, process and legal specialists, dedicated to revealing the advantages of predictive analytics, leading-edge platforms and big data. All employees are aligned by a common goal: to make sure client’s credit management runs effortlessly and efficiently, ultimately resulting in optimized financial performance. For further information please visit finance.arvato.com.
Product roadmaps are for informational purposes only and may not be incorporated into a contract or agreement. The development release and timing of future product releases remains at ACI’s sole discretion. ACI is providing the following information in accordance with ACI's standard product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of ACI and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.
0044 (0)7776 147 910
Spokesperson Arvato Financial Solutions
+49 7221 5040 3060