ACI Worldwide and Integrated Research Partner to Deliver Comprehensive Payment Service Management
(New York, N.Y. – 25 May 2010) – ACI Worldwide, Inc. (NASDAQ: ACIW), a leading international provider of electronic payments software and solutions, today announced that Smartlink Card Services Joint Stock Company (Smartlink) is using BASE24-eps®, ACI’s market-leading software for online payments processing, on IBM Power Systems infrastructure. Smartlink is one of the largest national retail payment switch companies in Vietnam, and is ACI’s first customer in the country.
Smartlink is using BASE24-eps as a shared payment switch between its member banks, and to connect to Vietnam’s other national switch. This enables card holders to use any ATM, without being restricted to their own bank’s ATM network. As a result, card holders in Vietnam have easy access to cash wherever they are through more than 10,000 ATMs across the country.
BASE24-eps was implemented to replace the bank’s legacy payments switch. Smartlink selected ACI and BASE24-eps so that the switch would be in the strongest position to meet current market demands and roll out new functionality and customer services easily and cost-effectively. BASE24-eps will enable Smartlink to roll out direct ATM driving, POS driving, and connections to Visa, MasterCard, American Express, JCB and Diners Club in the future.
Nguyen Tu Anh, CEO and general director at Smartlink said, “Smartlink is committed to customer service and I wanted to make sure we had the market-leading payment processing tool to future-proof our network and deliver the best possible service to our member banks. ACI’s presence in Asia Pacific, both in terms of existing customers and on-the-ground support, made the company the obvious choice for this investment. I was very pleased with ACI’s delivery of the project, which went live in only five months.”
Ralph Dangelmaier, president of global markets and services at ACI Worldwide said, “The project to implement BASE24-eps at Smartlink was a significant undertaking for the organization, but one that is already delivering benefits. Financial institutions, processors and retailers around the world are seizing the opportunity to implement flexible processing platforms, built on the latest technology, to improve customer service and deliver the best possible transaction processing volumes, and Smartlink is leading the way in Vietnam. We look forward to working with the team as they add new business services.”
BASE24-eps delivers an enterprise service for all retail banking payments. It is a multi-platform solution that can acquire transactions across many different channels, manage electronic payment devices, and perform high-volume switching, routing and authorization services. BASE24-eps is live at more than 40 organizations around the world, processing the highest transaction volumes and enabling major financial institutions, processors and retailers to process their electronic payment transactions.
For more information on BASE24-eps please visit www.aciworldwide.com/BASE24-eps.
About Smartlink Card., JSC
The Smartlink Card Services Joint Stock Company (Smartlink) (formerly the Vietcombank bankcard alliance), was established by Vietcombank and 15 other banks to professionalize and diversify assistance services which process non – cash payment transactions under the policy of the Government and The State Bank of Vietnam. The company’s main function is to manage and operate Smartlink information system to carry out transmission, exchange and intermediary processing of automatic electronic transactions between users and service providers, member banks and other organizations; to develop non-cash payment forms and electronic payment channels for member banks and partners. Smartlink is now operating the information processing system with the participation of 29 member banks. For more information, visit www.smartlink.com.vn
About ACI Worldwide
ACI Worldwide is a leading provider of software and services solutions to initiate, manage, secure and operate electronic payments for financial institutions, retailers and processors around the world. ACI offers a vision for the future of an integrated solution that can meet all their payment needs – from a single service to a complete toolset. ACI products deliver payment processing, online banking, fraud prevention and detection, and back-office services, providing agility, reliability, manageability and scale to customers around the world. Visit ACI Worldwide at www.aciworldwide.com.
Contact details
For more information contact:
Catherine Eyres
ACI Worldwide
+44 (0) 1923 812741
Catherine.Eyres@aciworldwide.com