eCommerce Transactions Remain High During Pandemic — Outdoor Equipment Sales Highest Since Start of Summer According to Latest ACI Worldwide Data
Fraud attempts continue to increase — driven by high-value items such as electronics
Global eCommerce transactions increased by 19 percent in
Fraud continues to increase as criminals take advantage of card-not-present methods of payment, including buy-online-pick-up-in-store or click-and-collect methods. While fraudulent transactions by volume were slightly lower in 2020 (2.3%) compared to 2019 (2.6%), the data showed that fraud transactions by value were higher in 2020 (4.4%) compared to 2019 (3.7%).
“Fraudsters are targeting higher value items like electronics and luxury brand names, especially within newer channels such as curbside pick-up and in-parking lot pick-up,” said
Overall eCommerce sales continued to increase YoY in the
“We continue to see a huge increase above industry averages in eCommerce sales year-over-year,” Guerra continued. “As more brick-and-mortar stores reopen with COVID restrictions, we are seeing card-present transactions slightly increase; however, we expect the eCommerce trend to continue post-COVID as consumers experience the convenience and speed of digital payments.”
eCommerce purchasing trends:
- Sectors that continue to experience a major increase in spending in July include gaming (52% increase) and retail (48% increase).
- Sectors that continue to experience a major decrease in spending in July include travel (16% decrease) and ticketing (86% decrease).
$52on average per order of PPE items.
The average ticket price of genuine purchases dropped by
$26in 2020 compared to 2019
Purchase volume increased YoY in all regions:
- EMEA up 17 percent, driven by purchases of DIY items
U.S.up 13 percent, driven by gaming and apparel purchases
- APAC up 43 percent, driven by gaming and alcohol purchases
- Transactional value of fraud attempts was 3.5 percent in July, driven by purchases of electronics such as laptops, TVs and webcams.
The average ticket price for fraud attempts increased by
$10in the period January through July 2020, compared to the same period in 2019.
Non-fraud chargebacks* increased by 23 percent in
June 2020compared to June 2019.
*As chargebacks take approximately 45 days to process, the most current complete data is from