Eighty-three Percent of Financial Industry Professionals Predict Real-time Payments Will Be Universally Available Within Five Years
New
- 83 percent predict real-time payments will become reality within five years
- 77 percent agree siloed processes stifle innovation
- 64 percent believe customers will demand a fuller corporate mobile banking experience within the next five years
Removing silos to enable innovation
However, before
real-time payments become mainstream or even somewhat adopted, banks
must remove silos. Over two thirds (77%) of respondents believe
operating in silos is the biggest hindrance to increased innovation.
Introducing new concepts and regulatory updates are increasingly
difficult due to multiple silos. Migrating to a responsive, enterprise
payments platform, with the potential to scale, allows financial
institutions to more readily address emerging opportunities such as
real-time, online payments and mobile.
"We've long anticipated the move toward real-time payments, and the
response from both these survey participants and the community at large
further validates our belief," said
And speaking of mobile
To no one's surprise, nearly 65
percent of respondents believe that a fuller mobile/tablet banking
experience will be the most in-demand request from corporate customers
in the next five years. Mobile devices are quickly becoming the desired
vehicle for executing corporate banking activities such as initiating
and approving wire payments and monitoring cash flow.
"The same desire for convenience and anywhere, anytime access that has made mobile banking and payments popular among consumers is also fuelling the demand for a rich corporate mobile banking experience, as noted by the survey results," continued Thomalla. "Corporate mobile banking needs to be a seamless part of a larger online banking strategy. To drive the necessary innovation, successful companies will take a universal, enterprise-wide approach to payments infrastructure."
About the Survey
The survey of more than 200 financial
industry professionals was conducted by
About
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Media Contact:
dan.ring@aciworldwide.com
Source:
News Provided by Acquire Media
