NAPLES, FLA—,
May 23, 2017 (GLOBE NEWSWIRE) --
The majority (57%) of billing organizations are investing in relevant payments technology to keep up with consumer wants and expectations, according to new data, "2017 Global Payments Insight Survey: Bill Pay Services," from ACI
Worldwide (NASDAQ: ACIW) and Ovum. The study, which includes organizations from a diverse array of industries—such as higher education, insurance, consumer finance, government, healthcare services and utilities—revealed that the pace of payments investment continues to increase year-over-year.
Principal study findings include:
- The Internet of Things (IoT) is driving growth: 49 percent of organizations are actively developing or plan to offer payment capabilities embedded into new devices
- Most organizations post payments to their Enterprise Resource Planning (ERP) system in real-time and almost 70 percent plan to enhance ERP integration within payments even further
- While SaaS/cloud only account for a small proportion of biller organizations' delivery models today, a majority (54%) report that they are likely to move more of their payments infrastructure to SaaS/cloud models in the future.
"As the data demonstrates, the pace of payments investments continues to steadily increase each year, driven by growing trends, including IoT," said Steve
Kramer, vice president of electronic bill presentment and payment, ACI Worldwide. "Organizations are looking for new ways to deliver payments that stretch investment and improve the consumer experience—which is why we're seeing an increased interest in cloud delivery models that allow for a more cost-effective, faster time to market."
"The role of payments has never been more central to both the consumer experience and overall operational capabilities, so organizations must continually invest in their payments capabilities," said Gilles Ubaghs, Ovum. "This research shows that improved payments integration into ERP systems can benefit organizations by enabling an improved consumer experience alongside more efficient and intelligent back office functionality."
To
receive a complimentary copy of the report, please click here or visit www.aciworldwide.com/billpayinsights.
* Methodology and Demographics:
For the 2017 Ovum Global Payment Information Survey, which includes biller, merchant and retail banking components, ACI and Ovum created a 23 point questionnaire, looking at the following criteria for key payments players: significant aspects of
existing payments infrastructure; forecasts for spending; areas for investment and perceptions of where payments fit within their broader strategic objectives. This survey was sent to payments decision makers globally in December, 2016—January, 2017. It provides a snapshot of payment perceptions among financial institutions, merchants, and scheduled billing and payment- taking organizations such as higher education, consumer finance and insurance. Overall, respondents totaled 1,475 executives across 15 industry sub verticals in 25 key global markets, resulting in more than 144,000 separate data points on perceptions and expectations of payments among critical payment enablers globally.
This paper focuses on the survey findings for billing organizations.
About ACI Worldwide
ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers' premises or through ACI's private cloud, we provide real-time, immediate payments capabilities and enable the industry's most complete omni-channel payments experience. To learn more about ACI, please visit www.aciworldwide.com. You can also find us on Twitter @ACI_Worldwide.
Media Contact:
Dan Ring
E-mail: dan.ring@aciworldwide.com
Phone: 781-370-3600
Andrea Snyder
E-mail: andrea.snyder@aciworldwide.com
Phone:
781-370-4817
© Copyright ACI Worldwide, Inc. 2017.
ACI, ACI Worldwide, ACI Payment Systems, the ACI logo, ACI Universal Payments, UP, the UP logo, ReD, PAY.ON and all ACI product names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties' trademarks referenced are the property of their respective owners.
Product roadmaps are for informational purposes only and may not be incorporated into a contract or agreement. The development release and timing of future product releases remains at ACI's sole discretion. ACI is providing the following information in accordance with ACI's standard
product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of ACI and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.
Attachments:
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/955ff4ae-4f72-4110-a848-a2a49b113473
Andrea Snyder
ACI Worldwide
6466754451
andrea.snyder@aciworldwide.com
Source:
ACI Worldwide, Inc.
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