Businesses simplify payments by providing customers the ability to
review and pay bills with just a few clicks on their smartphone
NAPLES, Fla.--(BUSINESS WIRE)--Mar. 18, 2019--
ACI
Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic
payment and banking solutions, today announced an alliance
with Dallas-based Solutions by Text to provide organizations the ability
to receive payments via SMS. Integrating Solutions by Text’s software
with ACI’s UP Bill
Payments will provide customers with simple pay-by-text options,
increasing on-time payments and reducing collection costs. Organizations
that are currently utilizing ACI’s current version of UP Bill Payments
will benefit from this integration.
As the digital texting needs of consumers continues to grow,
organizations must be willing to meet them where they are – on their
smartphone. By integrating ACI’s UP Bill Payments solution with the
Pay-by-Text software from Solutions by Text, organizations in the
consumer finance, healthcare, higher education, government and insurance
industries can provide their customers with a personalized and
convenient payment experience all while being fully compliant with
industry regulation. With text payment reminders and the ease of
completing a transaction in just a few clicks, consumers will benefit
from an overall positive payment experience.
“Text messages have up to a 98 percent open rate and text billing
reminders have an overwhelmingly positive customer response, which can’t
be said about paper billing statements,” said Danny Cantrell, founder
and CEO, Solutions by Text. “As smartphone use continues to advance,
offering customers the option to pay-by-text is quickly becoming a
necessity as it improves the payment experience through payment
reminders and mobile-enabled payment systems. We are happy to join a
market leader like ACI Worldwide in improving the overall digital
payment experience.”
“The vast majority of Americans (95%) own a cell phone of some kind,
according to Pew Research data. As consumers continue to rely more
heavily on smartphones for just about everything, it is quickly becoming
the device of choice for digital payments,” said Andrew Sajeski,
business leader, biller solutions, ACI Worldwide. “To increase
consumers’ ability to pay their bills on time in a more convenient way,
we are integrating our solution with Solutions by Text to provide a
pay-by-text option to consumers, which will drive on-time payments and
improve collections.”
More than 3,600 organizations trust ACI Worldwide for improving consumer
satisfaction with easy billing and payment options. On average,
organizations report a 25 percent increase in consumer satisfaction
after partnering with ACI Worldwide’s UP Bill Payment solution,
according to independent third-party research.
In related news, ACI recently announced its intent to acquire Western
Union’s U.S. domestic bill pay business – Speedpay.
About ACI Worldwide
ACI Worldwide, the Universal
Payments (UP) company, powers electronic
payments for more than 5,100 organizations around the world. More
than 1,000 of the largest financial institutions and intermediaries, as
well as thousands of global merchants, rely on ACI to execute $14
trillion each day in payments and securities. In addition, myriad
organizations utilize our electronic
bill presentment and payment services. Through our comprehensive
suite of software solutions delivered on customers’ premises or through
ACI’s private
cloud, we provide real-time, immediate
payments capabilities and enable the industry’s most complete omni-channel
payments experience. To learn more about ACI, please visit www.aciworldwide.com.
You can also find us on Twitter @ACI_Worldwide.
About Solutions by Text
Solutions by Text (SBT) is a division of Marketing Response Solutions,
LLC, a privately-held corporation whose primary focus is delivering
critical information in an SMS format Worldwide. SBT has developed a
proprietary software designed to adhere to regulations within the mobile
phone industry. Solutions by Text strives to: develop a scalable
solution with flexibility to meet industry changes and demand, maintain
a functional user interface with various user access options, build
products delivering a clear consistent value, and construct a suite of
services matching the demands of the consumer. For over 25 years, SBT
has partnered with a variety of organizations in multiple industries to
design/implement a diverse SMS solution. SBT customizes a suite of
services to meet Client requirements and maintain ease of use. For more
information, visit www.solutionsbytext.com.
© Copyright ACI Worldwide, Inc. 2019
ACI, ACI Worldwide, the ACI logo, ACI Universal Payments, UP, the UP
logo and all ACI product/solution names are trademarks or registered
trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the
United States, other countries or both. Other parties' trademarks
referenced are the property of their respective owners.
Product roadmaps are for informational purposes only and may not be
incorporated into a contract or agreement. The development release and
timing of future product releases remains at ACI’s sole discretion. ACI
is providing the following information in accordance with ACI's standard
product communication policies. Any resulting features, functionality,
and enhancements or timing of release of such features, functionality,
and enhancements are at the sole discretion of ACI and may be modified
without notice. All product roadmap or other similar information does
not represent a commitment to deliver any material, code, or
functionality, and should not be relied upon in making a purchasing
decision.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190318005381/en/
Source: ACI Worldwide, Inc.
Dan Ring
E-mail: dan.ring@aciworldwide.com
Phone:
781-370-3600
Nidhi Alberti
Email: nidhi.alberti@aciworldwide.com
Phone:
781-370-3600
