EXECUTIVE LEADERSHIP TEAM
President & CEO
President & CEOWith ACI Worldwide, Inc. since 2020
Mr. Almeida was appointed ACI’s president, chief executive officer and member of the Board of Directors in March 2020. Mr. Almeida is a seasoned executive with senior leadership experience spanning multiple industries and countries, two decades of payments experience and a strong track record of growth acceleration and value creation.
Prior to joining ACI, Mr. Almeida most recently served as an operating partner at Advent International, one of the world’s largest private equity funds, supporting business development at the fund’s portfolio companies, with a particular focus on growth initiatives that support higher sales and earnings.
During his 17-year tenure at The Western Union Company, Mr. Almeida advanced through a series of general management roles of increasing responsibility. He last served as president of Global Money Transfer. In this role, Almeida led Western Union’s $5 billion consumer business across more than 200 countries and was integral to proactively expanding the company’s digital footprint and growing digital revenues meaningfully and profitably while positioning the company as a global digital leader in money transfer.
Mr. Almeida is fluent in English, Spanish and Portuguese. He serves on the Board of Millicom International Cellular S.A. and is a member of the Compliance and Business Conduct Committee. Mr. Almeida holds a bachelor’s degree in Civil Engineering from Centro Universitário Instituto Mauá de Tecnologia in São Paulo and a Master of Business Administration from Fundação Getulio Vargas in São Paulo. He extended his education at Harvard Business School, The Wharton School and the International Institute of Management (IMD).
Group President, Billers & Merchants and ACI On Demand P&L
Group President, Billers & Merchants and ACI On Demand P&LWith ACI Worldwide, Inc. since 2016
Eve Aretakis is group president, billers & merchants and is responsible for the ACI On Demand business, including ACI’s data center. Ms. Aretakis is accountable for delivering market-leading value to our biller customers in the U.S. and our merchant customers across the globe with payment solutions deployed in our data center or in the public cloud. ACI offerings include the ACI Speedpay bill pay solution for the Auto Finance, Government, Higher Education, Insurance, Mortgage, Utilities and Telecom verticals and the ACI Secure eCommerce solution for both merchants and payment service providers (PSPs).
Prior to her current role, Ms. Aretakis led Product Development & Delivery for ACI, overseeing software engineering, software product management and architecture for our Universal Payments product portfolio as well as solution delivery in ACI’s data center. Ms. Aretakis previously led P&Ls within leading technology companies. She served as executive vice president at Unify/Siemens Enterprise Communications, where her responsibilities included P&L management and accountability for software development, product management and manufacturing of the global product portfolio. She also served as president of IP network solutions at Siemens, unit president of the company’s U.S. carrier division and as executive vice president at Unisphere Networks.
Ms. Aretakis began her career as a software engineer for Texas Instruments and Raytheon. She quickly transitioned into Product Management and then progressed into executive management roles of various business units. She holds her Bachelor’s Degree in Computer Science and Economics from Union College.Director Since
Senior Executive Vice President, Chief Financial Officer
Senior Executive Vice President, Chief Financial OfficerWith ACI Worldwide, Inc. since 2007
Mr. Behrens serves as senior executive vice president, chief financial officer of ACI Worldwide. He is responsible for global finance activities at ACI Worldwide. Mr. Behrens joined ACI Worldwide in June 2007. Prior to joining the company, Mr. Behrens served as senior vice president, corporate controller and chief accounting officer at SITEL Corporation from January 2005 to June 2007. He also served as vice president of Financial Reporting at SITEL Corporation from April 2003 to January 2005. From 1993 to 2003, Mr. Behrens served as a senior manager at Deloitte & Touche, LLP. Mr. Behrens holds a Bachelor of Science (Honors) from the University of Nebraska – Lincoln.Director Since
Chief Product Officer
Chief Product OfficerWith ACI Worldwide, Inc. since 2012
Mike Braatz oversees strategy, product management, product development and corporate marketing for ACI.
Since joining ACI in 2012, Mr. Braatz has held a number of senior product management and operating roles. Most recently, he served as senior vice president and P&L leader for ACI On Demand’s Software as a Service solutions. He previously served as senior vice president and product line manager for ACI’s fraud and risk management solutions.
Prior to joining ACI, Mr. Braatz served as senior vice president at Memento Inc., a provider of fraud management solutions, acquired by FIS in 2012. Earlier in his career, he was a strategy consultant for Bain & Company and before that an officer in the U.S. Air Force. He earned a Bachelor of Arts in Mathematics from Northwestern University and an MBA from Northwestern's Kellogg School of Management.
Executive Vice President, General Counsel
Executive Vice President, General CounselWith ACI Worldwide, Inc. since 2003
Mr. Byrnes serves as executive vice president, general counsel. Prior to ACI in 2003, Mr. Byrnes was an attorney in Bank One's technology group from 2002 to 2003 and before that with Sterling Commerce, an electronic commerce software and services provider, from 1996. Mr. Byrnes began his legal career with Baker & Hostetler, serving as an attorney in that firm from 1991 to 1996. He holds a JD from The Ohio State University College of Law, an MBA from Xavier University and a Bachelor of Science in engineering from Case Western Reserve University.Director Since
Chief Human Resources Officer
Chief Human Resources OfficerWith ACI Worldwide, Inc. since 2020
With more than three decades of leadership experience in HR, talent and development, Mr. Dinkins serves as ACI’s chief human resources officer. In his role, he leads the company’s global HR team and talent strategy.
Mr. Dinkins previously served as chief human resources officer at Fiesta Restaurant Group, which operates leading U.S.-based restaurant brands, employing more than 12,000 team members. Prior to Fiesta, he served as senior vice president of human resources at Cable & Wireless Communications, a leading telecommunications company with more than 7,000 employees across 26 countries. He also held senior HR roles at global organizations including Citrix Systems, AVAYA and Lucent Technologies.
He earned a Bachelor of Science in Industrial & Labor Relations from Cornell University and an MBA from Columbia University.Director Since
Executive Vice President, Chief Risk Officer
Executive Vice President, Chief Risk OfficerWith ACI Worldwide, Inc. since 2007
Ms. Homberger is executive vice president, chief risk officer. In this role, she drives ACI’s risk management vision and strategy, including acquisition integration. Her current focus is on continuing to advance and evolve ACI’s risk management and information security functions to develop a risk management organization that is best in class in the payments industry.
Prior to becoming chief risk officer, Ms. Homberger held a number of senior and operational leadership positions at ACI, including leading global sales, ACI On Demand (the company’s SaaS and Platform business) and customer management and maintenance.
Prior to joining ACI Worldwide in 2006, Ms. Homberger worked at GE Healthcare, where she held finance leadership roles and completed the Financial Management Program (FMP). Ms. Homberger is a board member of the American Transaction Processors Coalition (ATPC) and Women in Payments. She is also very active in her local community. She is Six Sigma Green Belt Certified and holds her MBA from Fordham University and a Bachelor of Science from Miami University.Director Since
Executive Vice President, Treasurer and Corporate Development Officer
Executive Vice President, Treasurer and Corporate Development OfficerWith ACI Worldwide, Inc. since 2006
Mr. Maki serves as executive vice president, treasurer and corporate development officer of ACI Worldwide. He is responsible for the global corporate development and treasury activities at ACI. Mr. Maki joined ACI Worldwide in June 2006. Prior to joining the company, Mr. Maki served as senior vice president for Stephens, Inc., from 1999 through May 2006. From 1994 to 1999, Mr. Maki was a director in the corporate finance group at Arthur Andersen and from 1991 to 1994, he was a senior consultant at Andersen Consulting. Mr. Maki holds his MBA from the University of Denver and Bachelor of Science degree from the University of Wyoming.Director Since
Chief Revenue Officer
Chief Revenue OfficerWith ACI Worldwide, Inc. since 2020
A senior technology executive with three decades of leadership experience, Mr. Monserrat serves as ACI’s chief revenue officer. In his role, he drives global revenue growth, directing ACI’s go-to-market and customer success strategies.
Mr. Monserrat previously served as president of the imaging division at Nuance Communications. Prior to Nuance, he served as CEO at RES Software (acquired by Ivanti). He also held senior executive roles at Citrix Systems, including senior vice president of worldwide sales and service. Additionally, Mr. Monserrat currently serves as a board member for itopia and Seacoast Bank, and previously held board seats at several high-growth technology organizations.
He earned a Bachelor of Science in Computer Science from the University of Miami and an MBA from the University of Texas at Austin.Director Since
Senior Vice President, Shared Services and Chief of Staff to the CEO
Senior Vice President, Shared Services and Chief of Staff to the CEOWith ACI Worldwide, Inc. since 2018
Mr. Roets oversees shared services at ACI and is the chief of staff to the CEO. Prior to joining ACI, Mr. Roets served as CEO of Intersections Inc., a provider of identity theft protection services. He spent 11 years with the Standard Bank Group in various leadership roles in payments and retail banking. Earlier in his career, he was a partner with Arthur Andersen & Co. and led the company’s Africa practice in cybersecurity consulting.
He earned a Bachelor of Commerce degree from North West University in South Africa and is a Chartered Accountant (South Africa).Director Since
Chief Strategy and Transformation Officer
Chief Strategy and Transformation OfficerWith ACI Worldwide, Inc. since 2012
A leader with more than 20 years of payments and banking expertise, Mr. Saks serves as ACI’s chief strategy and transformation officer. In this role, he develops and enables ACI’s business strategy through strategic relationships and partnerships, business development and other transformational activities.
In his prior role as ACI’s chief operating officer, Mr. Saks oversaw the day-to-day operation of and coordination among the company’s four operating units. He also previously led ACI’s Strategic Products division. His responsibilities included P&L management and driving the performance of the advanced product portfolio, including Retail Banking, Wholesale Banking, Retailers, Electronic Bill Payment and Presentment, Payments Risk Management, Payment Hubs, Payments Tools and all associated channels, including mobile and online.
Before becoming part of the ACI team, Mr. Saks held senior-level positions at S1 Corporation (acquired by ACI), Fundamo (acquired by Visa) and PWC. Mr. Saks holds a Master of Commerce from the University of Cape Town and a Bachelor of Commerce in Computer Science from the University of Port Elizabeth (now Nelson Mandela Metropolitan University).Director Since
Group President, Banks & Intermediaries and ACI On Premise P&L
Group President, Banks & Intermediaries and ACI On Premise P&LWith ACI Worldwide, Inc. since 1999
Jeremy Wilmot is group president, banks & intermediaries and is responsible for the ACI On Premise business. Mr. Wilmot is accountable for delivering market leading value to banks and payment intermediaries around the world through the rapid deployment of ACI’s payment solutions in the customer’s data center or the cloud via ACI’s data center or public cloud providers. ACI offerings include digital payments solutions for retail banks and corporate banks that are underpinned by payments intelligence and fraud monitoring systems. Mr. Wilmot is responsible for the end-to-end customer experience for any bank or payment intermediary customer globally.
Prior to his current role, Mr. Wilmot held a number of senior leadership roles at ACI, including executive vice president, chief marketing and revenue officer, senior vice president and managing director for the Americas, president for the Asia-Pacific and regional director for Western Europe and Africa. Earlier in his career, Mr. Wilmot worked for ICL (now Fujitsu) in several capacities, including as international sales manager for financial services.
Mr. Wilmot is a member of the board of Mindgate Solutions, and holds a Bachelor of Arts degree in Business Studies from Oxford Brookes University in the U.K. and has completed the Advanced Management Program at INSEAD in France.Director Since